Important Information: To validate your Extended 5 year Warranty you must download and complete the following Warranty Registration Form. Please check your email address as we will email you your Warranty Registration Number that must be used for all returns under this Scheme. Please note your 5 year warranty is only valid once the product is registered and you have received back your warranty registration number and certificate.
Before returning a faulty product please complete the below claim form. You will be sent a ‘Return Merchandise Number’ and further instructions on where to send back the product. Please contact us if you need further assistance.
Please read the following Terms & Conditions of Sale.
Proudly producing a collection of high quality UK made LED downlights promoting British Made lighting products and manufacture.
Units 18 Vancouver Wharf
Southampton, Hampshire
SO19 7BN
Mon-Thur: 9:00-17:00
Friday: 9:00 – 16:30
Sat: closed
Sun: closed
Email: sales@neoled.co.uk
Tel: 02382 022106