Legal Notice
Who are Neoled
Neoled is a subsidiary of Arlico Ltd who are a privately-owned company UK limited company (registration number 08365104) with our head office is in Southampton, Hampshire. We are a lighting manufacturer, designer and supplier of high-quality, architectural light fixtures and associated lighting control systems. Whether you are a customer, potential customer, or supplier we want you to know that we take your privacy extremely seriously. This privacy policy is therefore designed to help you understand how we collect and use any information you provide, and to help you make informed decisions when doing business with Arlico Ltd.
Definitions
The term “Arlico Ltd” or “us” or “we” or “us” refers to the owner of this website whose registered office is Units 1-2 Lower Vicarage Road, Southampton, S019 7RJ. The term “you” refers to the user or viewer of this website.
Arlico Ltd needs to collect a range of information from you in order to provide you with our goods and/ or services. Without such data, the goods or services could not be sold, or the customer service you receive would be negatively affected. However, Arlico Ltd does not collect personal information for which it would be unreasonable to do so in providing these goods or services. Personal information is information such as your name, email address, company or postal address which can be used to uniquely identify you. This information is gathered when you register to the website, when you fill in the contact form, or when you provide us information about yourself / your company verbally.
Anonymous information is information about how you use our website, the time of day the site was visited and other non-personal information. Anonymous information is not tied to any visitor but helps us monitor user activity and trends.
What Information we collect from you
In some places on this site we require you to provide us with personally-identifiable data, such as your name or email on our contact forms. We will hold this data in our systems securely and will only use this information to contact you regarding our products or services. Our lists are private and are never sold to any third parties. Any cookie data which is personally identifiable will only be collected once you have opted into any process and not before.
Examples of what we may collect:
> Personal names
> Company names
> Telephone/mobile/fax numbers
> Postal addresses
> Email addresses
> Payment information
> Linked account information (including social media platforms)
> Customer or Supplier service history
How we collect your information
Any user can visit the Arlico Ltd website and remain anonymous. It is only when you require specific information or fill in any contact forms that you will be asked to provide personal information. Arlico Ltd may also collect your information verbally if you enquire via telephone or face to face.
How we use your data
We use the personal data provided by you (together with other information we hold or obtain) to provide you with the services you have requested, and to manage our relationship with you. These communications may include operational communications (sales acknowledgements, support, security), or occassional marketing communications by post, email or telephone. There may be some occassions where Arlico Ltd will need to forward on some of this information to our suppliers or contractors. Arlico Ltd will never sell to or let your information be used by third parties at any time.
Arlico Ltd may anonymously track content preferences and traffic patterns to access things such as “how many” times users are doing specific things – like visiting our site each month. We analyse this data for trends and statistics, such as which parts of our site users are visiting and how long they spend there. We also gather information about what users are searching for. We use all this information in order to improve our content, plan site enhancements, and measure overall site effectiveness.
Opting Out
As with other data we hold, if you would like us to remove this data, you are free to request its removal at any point. Requests regarding this privacy policy are always welcomed, so if you have any queries regarding our use of your data please don’t hesitate to contact us. You can contact our team by emailing team@arli.co. If you’d prefer, you can write to us at Units 1-2 Lower Vicarage Road, Southampton, SO19 7RJ.
Changes to this Privacy Policy Arlico Ltd reserve the right to change this privacy policy from time to time, to reflect how we are processing your data. If we make significant changes, we will make this clear on our website or by such other means of contact such as email, so that you are able to review the changes before continuing to use our services.
Third-party links
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy policies. When you leave our website, we encourage you to read the privacy notice of every website you visit.